Shipments and returns

Although we don't guarantee it, we always aim to dispatch all orders placed before 3pm the same day (excluding weekends & bank holidays).

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via the company you choosed with tracking and drop-off without signature. If you prefer delivery   with required signature , so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

ORDER TRACKING

When you purchase online, we will contact you by telephone or email address that you provided, confirming that we have received your order. Confirmation is obligatory before sending.

After your package is sent you will receive an email confirmation that your item has been dispatched and in same email you will receive tracking number that you can use to track your package on couriers web site.